🧽 Services

1. What types of cleaning does Denal offer?
We provide Standard Cleaning, Deep Cleaning, and Post-Construction Cleaning.
Each service is tailored to your space and lifestyle — whether you need regular home maintenance or a complete top-to-bottom refresh.

2. Do you clean vacation homes and Airbnbs?
Yes! Denal specializes in vacation rental and Airbnb cleaning. We guarantee spotless, guest-ready spaces with reliable scheduling between check-ins and check-outs.

3. Do you also clean offices or commercial spaces?
Absolutely. We offer custom cleaning plans for offices, retail spaces, and small businesses, ensuring a clean, organized, and comfortable environment for your clients and team.

📅 Scheduling & Process

4. How does the booking process work?
Simply fill out our online form with your property details and preferred service type.
Our team will review your request with our cleaning specialists and get back to you with available dates:

• For recurring cleanings, we’ll schedule a technical visit to assess your space and create a customized plan.

• For one-time cleanings, we’ll confirm the cleaning date directly.

In both cases, our team might contact you for additional details if needed. Once confirmed, you’ll have direct communication via chat for updates, questions, or changes to your service.

5. Can I book recurring cleanings?
Yes. We offer weekly, bi-weekly, and monthly cleaning plans, with discounts for ongoing services.

6. Does pricing depend on home size?
Yes. Your cleaning quote depends on square footage, type of service, and any extra add-ons you select.

🧴 Supplies & Safety

7. Do you bring your own cleaning products and tools?
Yes — our team arrives fully equipped with professional-grade products and equipment, so you don’t need to provide anything.

8. Are your products safe for pets and children?
Absolutely. We use eco-friendly, non-toxic, and low-odor products that are safe for pets, kids, and allergy-sensitive households.

👥 Team & Quality Guarantee

9. Are your cleaners trained and background-checked?
Yes. Every member of our team goes through professional training, background checks, and ongoing performance evaluations to ensure reliable, high-quality service.

10. What if I’m not satisfied with the cleaning?
Your satisfaction is guaranteed. If something doesn’t meet your expectations, contact us within 24 hours, and we’ll gladly return to fix it — at no extra cost.

💳 Payment & Policies

11. What payment methods do you accept?
We accept credit cards, debit cards, Venmo, Cash App, Zelle, and other secure digital payments for your convenience.

12. What’s your cancellation policy?
You can cancel or reschedule your service up to 48 hours in advance at no cost.
Cancellations made after this period may include a small fee to cover scheduling and travel arrangements.

🌍 Service Area

13. Which areas do you serve?
Denal proudly serves Celebration, Orlando, and all nearby areas within an 80 km (50-mile) radius.
If you’re unsure whether your location is covered, just reach out — we’ll do our best to accommodate your request.